iPhone microphone broken and Apple is doing

Lately I’ve noticed people doesn’t listen to me when I was talking from my iPhone… I thought it was an operator issue since it doesn’t happen all the time.

But the truth is the problem was increasing more and more, and all around… so it wasn’t a coverage problem. I checked if there were any firmware update, no news.

So it was a real problem. I use to repeat myself I’m not the first one on having this problem (I’m convinced this a good motto by the way for many purposes). Then, I browse a little and it was clear that sometimes iPhone’s microphone dies.

I’ve tried all the things people (and even Apple) recommends to do:

  • reset to default
  • restore a previous backup
  • reset without restore a back
  • trie a voice note in order to check isolated how the microphone works
  • take out any cover protection you’re using (I didn’t)

… and unfortunately, everything stills remains the same… so, what I’m supposed to do? There were two options, phone the telephone company or phone Apple. I take the second one, obviously.

What I get:

  • kind and excellent phone attention, they know what there talking about, they offer me different options
  • I choose via my Apple Care plan, an almost immediate substitution, an UPS comes, takes my broken iPhone and give a brand new iPhone, no need to stay without cellular phone
  • They send me constant email keep me up to date about what’s happening, and they give also a number to track the whole operation, right now, UPS has received the iPhone I’m supposed to receive in a few days.

What is worst of it? You need to pay around 70€ for an Apple Care plan, plus, they keep a big amount of bucks during a couple of days from your credit card ’till they now you’ve send an iPhone and not a piece of … metal, when they know you’ve send a real iPhone they give you your money back.

Conclusion: is disgusting that a so expensive cellular fails in a so simple component, the microphone. On the other hand, why does not manage in the same way, their processes and customer attention, the rest of the companys?… I’ll keep you up to date.

Updated: 24h later UPS has come, nice Apple delivery with a brand new iPhone. As they told me, inside the box I’ve found to little bloxes: a black one, with the iPhone and a white one, empty for me to send they back my failed microphone iPhone. Everything was ready, with an UPS envelope properly tagged… easy, fast… done. Now I just my money deposit back and definitively issue finished.

Android 3.0 and iPad

Most of you already have a watch on this video (I link it again just in case) Android 3.0 Preview … but this one has not been so popular, in my opinion;
Introducing Motorola XOOM

Now few things about this news:

  • in my opinion first video has a very TRON look alike, anybody feels the same way?
  • both videos are targeting on iPad has a competitor, what does it means? iPad is, yet, a reference and being a reference does not mean you’re the first one in everything, it means everybody tries to define their position using iPad as a reference position
  • what means iPad is yet the reference? they’re, yet, one step ahead.
  • Why so many yets in my questions? Because yet, emphasize Google is improving very very fast Android, just have a look on those videos.
  • Please, have a look on this video with Andy Rubin (Google Software enginer on Android) showing the Motorola’s Xoom prototype: Awesome.
  • Google has an incredible chance by using its services (Gmail, Store, Books, Reader, Chrome, and obviously the search engine), who has anything similar?

So, yet iPad has an advantage, and Apple has an incredible value as a mark but Android is moving faster and probably better. Apple has strongs features; integration, no fragmentation… but that would material for another post. The fact is that there’s a competition for the tablet market, with two majors players, by the way, the same game is starting on TV, with the same players with their own platforms.

How to change icon on your Doc

I’ve switched from OpenOffice to LibreOffice. I allways thought OpenOffice icon was terrible awful, and I’m not a designer to help by offering something better.

I decide to change the icon at the doc in my Macbook but I never did it before so I’ve search how to do it I here I offer how easy is it (to honor the true I’ve to say it’s easier in Linux or MS but here the change takes effect all over the system);

  1. look for a nice icon set, I’ve choose a free Starwars icon set (pay attention to choose Mac OS X platform)
  2. follow this video instructions about how to change an application icon in your doc

If don’t wanna watch the whole video this are the instructions in short:

  1. Uncompress the icon set
  2. select the icon you prefer
  3. Command + C on the icon you’ve choose
  4. open the Application folder
  5. select the app you want to change the default icon
  6. click on the image in the top left of the application info
  7. Command + V
  8. …you got it, now you may drop you app onto your doc

Next caprice; sonos

A colleague -quite fanboy BTW- shows me how sonos works… my first impression was positive. As long as days pass through I get more enthusiastic about it.

Few days later I found myself showing sonos video demo to my brother and my brother-in-law. And then I realized how useful it could be, although it cost a little fortune.

So I got it, next caprice at mental list: sonos… but there’s always a but, I want to transfer my whole music library to a home NAS so it can be accesible by sonos and by computers.

By now, I’m having a look onto Synology 210j since it offers two slots with RAID 1 capability among many others things: DLNA, web server, torrent client… it also cost a little fortune, specially if you condider you have to buy hard disk too.

Convert a PDF to text without an OCR

I’ve got a PDF with more than one hundred pages, I need to work on it. So I look around for a tool that may convert those PDF pages into text. I’ve found a nice application -quite well accepted by different people- suggested by Apple: PDF OCR X Community Edition… uhmm, it sounds well.

What a pity, the free edition just convert a single page and I got more than one hundred, and don’t want to go one by one…

I’ve found a single, easy solution that I may found by my self if I thought twice: use Google docs to upload your pdf and choose convert to text, it will let you a open document file.